January Year Over Year OTP% 2015-2016

On Time Performance % – Year Over Year Below is the year over year On Time Performance % comparing January 2015 to January 2016 • Distribution Service improved 1.3% in 2016 over January 2015 • Scheduled Service improved 1.3% in 2016 over January 2015 • On Demand Service improved 9% in 2016 over January 2015…read more

Perception Equals Reality AND … Chinese Chicken Chop Salad

Perception Equals Reality AND … Chinese Chicken Chop Salad   Dear Valuable customers, I am sure you have heard the phrase “perception is reality”. In the customer service business, I believe that our customer’s perception of us at WRT is our ultimate reality. How people outside of WRT think, speak and act towards us either…read more

4th Quarter Contractors of the Month – 2015

4th Quarter Contractors of the Month – 2015 CONGRATULATIONS to Driver 137 Lorenzo, Driver 1057 Scott M and Driver 34 Scott N for earning the Driver of the Month Award for the fourth quarter. Winnesota Regional Transportation believes it is important to have recognition programs as a part of our culture. Ultimately, this provides you,…read more

On Time Performance 3rd Quarter – 2015

On Time Performance % – 2015 RAW DATA* After struggling with on time performance in July, due in part to staffing challenges and heavy volume increases in key markets, we implemented changes and staffing incentives to improve our on time performance to our customers, showing immediate results beginning in August. We entered the 4th quarter…read more

Gratitude – The Quality of Being Thankful

Gratitude – the quality of being thankful; readiness to show appreciation for and to return kindness.   When I look back over the past year, I tend to recall the many good things that we have experienced as a company. There are always some ups and downs; such is life, but seemingly so much good…read more

3rd Quarter Contractors of the Month – 2015

3rd Quarter Contractors of the Month – 2015 CONGRATULATIONS to Driver 109 John, Driver 89 Jerry and Driver 1031 Robert for earning the Driver of the Month Award for the third quarter. Winnesota Regional Transportation believes it is important to have recognition programs as a part of our culture. Ultimately, this provides you, our customers,…read more

On Time Performance % – 2015

On Time Performance % – 2015 RAW DATA*   Winnesota Regional Transportation prides itself on offering the best combination of service and value available in the industry. To that end, we track the performance of our fleet on a daily, weekly, monthly, quarterly, and yearly basis to insure that our customers are satisfied. *It is…read more


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