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To promote and adopt policies and procedures so as to achieve:
- Complete customer satisfaction
- The highest reputation among all customers for outstanding service, reliability, and ethics
- Fulfillment of personal goals and the potential of each employee and contractor
- A reputation in the communities in which we operate for participating and contributing to the betterment of the community
- Recognition as a market leader in servicing and supplying customer needs for warehousing and expediting transportation throughout the Midwest.
OUR DRIVERS CORE VALUES
Stewardship: We are the stewards of our valued customer's items from pick-up to delivery and we take that
responsibility very seriously. We understand that stewardship can also mean that we are stewards of the information that may be
entrusted to us and hold that information as confidential and not impart such information with disinterested parties.
Self-Responsibility: We take responsibility for our own success and failures. We celebrate success and see failure as an opportunity to learn.
We recognize that we are responsible for our own happiness and success.
Meaningful Value: We offer value to our customers by providing them with the highest quality of service at a
competitive price. We strive to meet or exceed our customer's expectations of the service they are paying for.
Commitment: Commitment to Excellence! We care for our safety and safety of others while performing our duties. We show respect
toward all people and treat each individual with human dignity. We are committed to positive change and constant improvement and to exhibiting the highest degree of moral character.
Professionalism: We are courteous, honest, and fair to all of our customers. We maintain our image through appearance and demeanor, in a manner that reflects positively
on ourselves and Edina Couriers, LLC. We maintain our vehicles so that they reflect a positive image of ourselves and Edina Couriers, LLC.
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